How can we be of assistance?

Knowledge Base

Guides

New to ShelfTrend?
Start Here

Discover product
opportunities

Spot threats &
Know your competition

Benchmark your
eBay Business

Have more questions? Contact us.

Frequently Asked Questions

Featured

What is the Top 500 Live Listings Report about?

What is the Supply Demand Report about?

The Average Weekly Sales Report Glossary

Top 500 Live Listings Report Glossary

The Supply Demand Report Glossary

New Listings Report Glossary

What is the time frame for sales data found in the Top 500 Live Listings Report?

Data Reports

Featured

How do I run a report?

How do I get time-based data? Schedule your reports to run automatically.

How old is ShelfTrend data?

Can I research my competitor by eBay id?

Why doesn't your Best Match rank listings match the eBay website?

How do I understand the price or postage range charts?

Three ways to work with the data.

Seller, Brand and Listing Views

Why don’t sales on ShelfTrend match my eBay dashboard?

Tips & Tricks

Featured

How do I reset my password?

What payment methods do you accept?

Why do I keep getting an error message for my credit card?

What happens when I reach my Premium subscription limit of 750 reports/month?

How do I cancel my Premium subscription?

How do I get a refund for my Premium Subscription?

Subscriptions & Accounts