The ShelfTrend app will be closing on February 5th, 2025

FAQs

Why is ShelfTrend shutting down?
ShelfTrend relies on eBay APIs to provide marketplace intelligence. Due to changes in eBay’s API policies and strategic direction, we can no longer sustain the application as it works today. This decision allows us to focus on building ShelfTrend AI, an exciting new ecommerce solution powered by AI.
When is ShelfTrend closing?
The ShelfTrend app will close on February 5th, 2025. After this date, users will no longer have access to the app or its features.
What is ShelfTrend AI?
ShelfTrend AI is our upcoming AI-powered application designed to revolutionize ecommerce by offering smarter, faster, and more actionable insights for sellers. Stay tuned for updates as we develop this new and exciting product by signing up at www.shelftrend.com
How can I stay informed about ShelfTrend AI?
Visit www.shelftrend.com to sign up for updates, including announcements about early access opportunities and the official launch.

Will Freemium users lose access immediately?
No, Freemium users will continue to have access to the app until the closure date, February 5, 2025.
What happens to my data?
You’ll retain access to your account data until February 5, 2025. We recommend exporting or saving any essential information before this date.

When will billing stop for Premium users?
Billing will stop in January 2025, and you will not be charged beyond this date. You’ll continue to enjoy Premium features until February 5, 2025.
Will Premium users get a refund?
Monthly subscribers will have all subscriptions stopped on January 5th ahead of the shut down of the app on Feb 5th 2025.
Will Premium users get special access to ShelfTrend AI?
Premium users will be prioritized for early access opportunities and special offers related to ShelfTrend AI.

Can I still use ShelfTrend until the closure date?
Yes, all users (Freemium and Premium) can continue to use ShelfTrend until February 5th, 2025.
What should I do before ShelfTrend closes?
We recommend exporting any reports, insights, or other important data from the app before February 15, 2025. After this date, the app will no longer be accessible.
Will there be customer support after February 2025?
Support will be available until February 5, 2025. If you need assistance with your account after this date please send an email to contact@shelftrend.com

When will ShelfTrend AI be available?
We’re actively developing ShelfTrend AI and will share updates, including launch timelines, at [shelftrend.com].
Will ShelfTrend AI be free to use?
We plan to offer various pricing tiers, including accessible options for smaller sellers and advanced features for larger businesses. More details will be announced closer to the launch date.
How is ShelfTrend AI different from the current app?
ShelfTrend AI will leverage emerging AI technology to provide insights, automation, and tools tailored for modern ecommerce brand needs and emerging commerce channels. Stay tuned for updates as we develop this new and exciting product by signing up at www.shelftrend.com